Privacy Policy

1. Introduction

We, E-xisto Diseño Web S.L. (hereinafter "we/our"), take the protection of your personal data very seriously and strictly adhere to all applicable laws and regulations on data protection, in particular the General Data Protection Regulation (GDPR). The following explanations will give you an overview of how we ensure this protection and which data we process for which purpose.

The purpose of this Privacy Policy is to inform the owners of the personal data, regarding which information is being collected, of the specific aspects related to the processing of their data, the purposes of the processing, the contact details for exercising their rights, the periods for the conservation of the information and the security measures, among other things.

2. Owner and Data Controller

The Controller within the meaning of Art. 4 No. 7 of the GDPR is:

E-xisto Diseño Web S.L.

c/ Pepe Corzo 2, 1ª Planta.
41500, Alcalá de Guadaira, Sevilla (Spain).

Owner contact email: support@apirocket.io

3. Your rights as data subject

If our processing of your personal data is subject to the European Union General Data Protection Regulation (“GDPR”), you have the following rights with respect to your personal data:

• Right of access: You can request information about your personal data that we process in accordance with GDPR article 15.
• Right to erasure: You have the right to request the deletion of your personal data in accordance with GDPR article 17.
• Right of rectification: If the information concerning you is not correct, you can request a correction in accordance with GDPR article 16. If your data is incomplete, you may request that it be completed.
• Right to restrict processing: In accordance with GDPR article 18, you have the right to request a restriction of processing your personal data.
• Right to withdraw your consent: If you have given your consent for processing, you have the right to revoke it according to GDPR article 7.3.
• Right to data portability: You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format as well as the right to transfer this data to another data controller, if the conditions of GDPR article 20.1 (a), (b) are met.
• Right to file a complaint: You have the right to file a complaint with a data protection supervisory authority about our processing of your personal data in accordance with GDPR article 77.
• Right to object to processing: In accordance with GDPR article 21.1, you have the right at any time to object, for reasons arising from your particular situation, to processing your personal data on the basis of GDPR article 6.1 (e) or (f). In such a case we will not process your data unless we can demonstrate compelling legitimate reasons to do so which outweigh your interests, rights and freedoms, or if the processing is for purposes of establishing, asserting, exercising or defending against legal claims. Furthermore, according to GDPR article 21.2, you have the right at any time to object to processing your personal data for the purpose of direct marketing; this also applies to any profiling, insofar as it is connected with such direct marketing.

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

4. General information regarding the data processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner.

The updated list of these parties may be requested from the Owner at any time.

The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law.
• Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.
• Processing is necessary for compliance with a legal obligation to which the Owner is subject.
• Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner.
• Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

4.1. The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Hosting and backend infrastructure, Registration and authentication, Analytics, Traffic optimization and distribution, Handling payments, Managing contacts and sending messages, Contacting the User and Advertising.

To register for our services, we collect your identifiers such as your email address, name or alias, and IP address. We will also collect the date and time of registration and log-ins and log the actions taken in the services. For paid use of our services, we will also request additional personal data from you or your organization, including identifiers such as address and payment details. Due to mandatory commercial and tax regulations, we are obliged to keep your address, payment and subscription data for a period of ten years. We share your identifiers and payment information with our service providers for service provision and payment processing purposes.

We collect Website Data from logged-in users and combine it with identifiers (such as your signup data) and information about how you use our services as well as firmographic data about the business you work in and your role in that business. In such cases we process the data as a controller based on GDPR article 6.1(f), our legitimate interests to provide our product development and engineering teams with accurate usage data and to make our customer success operations, marketing and sales messages more helpful and relevant. We will retain the data for as long as we consider the data being valuable for purposes of product development, customer success and support as well as marketing.

En la medida en que utilizamos cualquier tecnología de rastreo, como las cookies, la base jurídica para el procesamiento de dichos datos es el artículo 6.1(a) de la Ley de Protección de Datos con respecto a los datos procedentes de la Unión Europea, es decir, el consentimiento que solicitamos a través de un gestor de consentimiento de cookies implementado en la aplicación web.

4.2. Third-Party Processors

We employs third-party processors under contract as part of providing our services to you, who may process your personal data in cases where we are the data controller. In these cases, we only share the necessary information to enable them to carry out their tasks. Such external service providers are carefully selected in order to ensure your privacy and to fulfil our obligations under the GDPR. Service providers may only use the data for the purposes under the agreement entered into between us and the service provider.

If it serves investigations of illegal use of our services or is required to pursue legal claims, personal data may be shared with law enforcement agencies, public bodies and third-party victims’ claims based upon court orders or other binding orders from public bodies. Such transfer of data will be made in accordance with applicable laws and regulations.

Personal Data is collected for the following purposes and using the following services:

Access to third-party accounts

This type of service allows this Application to access Data from your account on a third-party service and perform actions with it. These services are not activated automatically, but require explicit authorization by the User.

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Advertising

This type of service allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Application, possibly based on User interests.

This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.

Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Application. For more information, please check the privacy policies of the relevant services.

In addition to any opt-out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

Contacting the User

Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Hosting and backend infrastructure

This type of service has the purpose of hosting Data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

Traffic optimization and distribution

This type of service allows this Application to distribute their content using servers located across different countries and to optimize their performance. Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Application and the User's browser. Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.

Registration and authentication

By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services. Depending on what is described below, third parties may provide registration and authentication services. In this case, this Application will be able to access some Data, stored by these third-party services, for registration or identification purposes.

Handling payments

Payment processing services enable this Application to process payments by credit card, bank transfer or other means. To ensure greater security, this Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

Interaction with external social networks and platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of this Application. The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network. This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

Display content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

SPAM protection

This type of service analyzes the traffic of this Application, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

4.3. Location of your data

We are based in Spain and will primarily access your data from our regular place of business in Spain. Your personal data will be stored on servers within the EU hosted by our subprocessor Amazon Web Services. Your data may be stored transiently or cached in any country in which Amazon or its agents maintain facilities.

We also employ certain third-party processors outside of the EU (primarily in the US) to deliver our services, which may process personal data for which we are a controller. Under such circumstances, adequate safeguards for such transfer to third countries are in place, including data processing agreements compatible with EU standard clauses accepted by the European Commission.

Customer-controlled data is always permanently stored within the EU.

4.4. Security

We take appropriate technical and organizational measures, de conformidad con lo establecido en el artículo 32 del RGPD, to protect your personal data from unauthorized access, abuse, loss and other disruption.

In any case, we have implemented the required mechanisms to:

• To guarantee the confidentiality, integrity, availability and permanent resilience of the treatment systems and services.
• Restore the availability and access to personal data quickly, in case of physical or technical incident.
• Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to ensure the security of the processing.
• Anonymize and encrypt personal data, if necessary.

4.4. Retention time

The personal data collected from the User will be kept as long as it is necessary to fulfill the purpose for which the personal data was collected, so that, once the purpose is fulfilled the data will be cancelled. Such cancellation will result in the blocking of the data, which will be kept only at the disposal of the Public Administrations, Judges and Courts, in order to meet any possible liabilities arising from the treatment. Once the aforementioned period has expired, the information will be destroyed.

Therefore:

• Personal data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until 4 years after such contract has been fully performed.
• Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

5. Cookie Policy

This Application uses Cookies and other Identifiers. To learn more, the User may consult the Cookie Policy (link).

6. Additional information

6.1. Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

6.2. System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

6.3. Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

6.4. Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.